Meet Our Exceptional Teammates

Josh Cooksey

Josh Cooksey

VP & Brand Leader

About Josh

Josh grew up around the family business in Jacksonville, FL. He spent his high school summers laying sod and digging termite trenches for McCall. Upon finishing high school, Josh went to the US Military Academy at West Point where he studied Systems Engineering, graduating in 2014. Josh commissioned as an Armor Officer and spent the following five years serving in a variety of organizations and roles within the US Army. Following this time of service, Josh attended business school at the University of Florida, graduating with an MBA, concentrated in finance. After serving in multiple roles throughout the business, Josh moved into his role as General Manager of McCall. In his spare time Josh enjoys spending time with loved ones and enjoying the outdoors hiking, fishing, cycling, and the occasional hunt.
Technical Training Director Cory Goeltzenleuchter

Cory Goeltzenleuchter

Director of Technical Services & Operations Support

About Cory

Cory Goeltzenleuchter (Gil-son-lighter) grew up in the pest control industry and has been with McCall Service in Florida since 2013. He started as a Branch Manager of their Gainesville office and is now the Technical Training Director, overseeing all training, safety, and regulatory compliance. Cory graduated from the University of Florida with his Bachelor of Science degree in Entomology, specializing in Urban Pest Management under Dr. Phil Koehler. He is a Public Health Entomologist Certificate Holder through the ESA. Cory is on the Urban Pest Management Technical Committee (Board Member), the National Non-Soil Fumigation Committee, and the National Pest Management Association’s Technical Committee and WDO Committees. Cory is also certified by the National Pest Management Association in Food Plant Safety and Quality Pro and is a Certified AIB Food Defense Coordinator. He is a certified operator in four Southeastern states and has completed the OSHA 30 Hour General Industry Certification. Cory is engaged to his co-Gator Grad fiancé, Tristin. They graciously share their home with their three cats!
North Regional Manager Roger Collins

Roger Collins

Director of Operations

About Roger

Roger Collins has been in the Pest Control Industry for 26 years and has been a Branch Manger at McCall for 18 years. He started in the Tallahassee market and moved to Jacksonville in August of 2006. Roger is a Certified Operator in Florida and Georgia, an A.C.E. Entomologist, and a past Region 5 director for FPMA. He is married with 3 daughters and 6 grandchildren (5 grandsons and 1 granddaughter). His hobbies include fishing (saltwater and freshwater), beach time, and visiting his favorite vacation spot: the Florida Keys.
Brandon Burke

Brandon Burke

Director of Sales

About Brandon

Coming Soon
Keith Davidson

Keith Davidson

Director of Internal Services

About Keith

Keith Davidson is IT Director of McCall Service, Inc. For the past 16 years, the IT world at McCall has changed considerably under his leadership. Keith is a resident of Jacksonville, with his wife and 2 kids. He loves the big city atmosphere with a close to home feeling. When not at work, learning about new technologies that can help everyday life is a big passion of his.
Dustin Larsen

Dustin Laursen

Regional Manager, Specialty Services

About Dustin

Dustin Laursen is the Regional Manager of Specialty Services for McCall Service. Prior to joining the pest control industry, he worked in commercial construction with a primary focus on large-scale commercial greenhouses. Dustin moved to Tampa in 2014 and joined a wildlife removal company before being promoted to district manager of their Houston branch. Dustin joined McCall Service in late 2020 as a branch manager in Tampa to create/grow a new wildlife branch, before being promoted to his current position, overseeing the entire wildlife division for McCall. Dustin is a certified aerial lift operator and has completed his 20-hour fall protection certificate and OSHA 10.
Coming Soon

Tammy Lovett

Administrative Director

About Tammy

Tammy Lovett first came to McCall in 1993 working in accounts receivable until 1999. From there she went on to work for another pest control company for the next 22 years. Tammy rejoined McCall in June 2021 as the Administrative Director. With over 28 years of Pest Industry experience, she enjoys training others and learning new things. In her free time, Tammy loves to read, being outdoors as much as possible, and spending time with her family, friends, and her dog & cat fur babies.
South Regional Manager Lee Keller

Lee Keller

Ocala Branch Manager

About Lee

Lee Keller started with McCall in 2015 as the Ocala Branch Manager. He was then promoted to Regional Manager of the Southern territory covering from Lake City to Key West with hopes of adding some Caribbean Islands soon. Lee has been in the Pest Control Industry since 1989 starting on the Lawn & Ornamental and plant and tropical nursery side in Tampa Bay. Lee holds and maintains state certifications in Lawn & Ornamental, Fumigation, General Household Pests and Rodents, Termite and other WDO’s, Public Health, Right of Way, Aquatics and a National Wildlife certification. He is a member of many industry organizations as well as service and fraternal organizations. Lee resides in Inverness, Florida with his spouse and two step children where he enjoys his passions; auto racing and music.
Brandy Schwartz

Brandy Schwartz

Residential Sales Leader

About Brandy

Coming Soon
Kelly Moseley

Kelly Moseley

Inside Sales Leader & Marketing Coordinator

About Kelly

Coming Soon
Dee Hayes

Dee Hays

Operations Coordinator

About Dee

Dee Hays has been with McCall since January 31, 2000. She started out as part time file clerk/receptionist with Al Formella as the Ocala Branch Manager. Over the years she had the opportunity to move up to different positions within the company: Ocala Branch administrator, Gainesville/Ocala Branch Administrator Supervisor, and Operations Coordinator. Dee says, “Each position has given me a broader view of how the company operates as a whole.”
Jerry Hall

Jerry Hall

Business Development

About Jerry

Jerry Hall joined the McCall team in January of 2015 to manage Government Contracting and Business Development. Jerry was born and raised in Jacksonville, FL. Whether it is the creeks of the Saint Johns River or being 50 miles off shore, the part he loves the most about the area is the water. He and his wife have lived on three different boats over the years bouncing around marinas between Jacksonville and Saint Augustine, finally settling down on land when his beautiful baby girl was born.
Coming Soon

Don Griffin

Tallahassee Branch Manager

About Don

Don Griffin has been involved in the Pest Control Industry since 1998. He joined McCall service in 2009, working his way up from Service Technician to Branch Manager. He currently holds pest control certifications in Florida, Georgia, and Alabama. Don is a problem solver, which is why he says he loves this job; there’s always someone that has a pest problem that needs to be solved.
Nate Devaney

Nate Devaney

Jacksonville, East Branch Manager

About Nate

Nate joined McCall Service in 2018 and is currently our Jacksonville Manager. Nathan has been in the industry since 2004. He is quoted as saying, “I moved 1,500 miles to work for McCall, and I’ve enjoyed every bit of it and look forward to years to come.” Nate bought his first home in Green Cove Springs in 2019 and added a new puppy to the family in 2020!
Kylan Swain

Kylan Swain

Jacksonville, West Branch Manager

About Kylan

Coming Soon
Steve Murray

Steve Murray

Government Contracts and Agronomics Manager

About Steve

Coming Soon
Gainesville Branch Manager Kevin Smith

Kevin Smith

Gainesville Branch Manager

About Kevin

Kevin Smith has been with McCall Service since 2016 as the Gainesville Branch Manager. He has been in the industry for over 28 years and is a Certified Pest Control Operator in all categories. He has five children: two girls and three boys. Kevin lives in Gainesville where his hobbies include fossil/shark tooth hunting, cooking, landscaping, and enjoying outings with family.
Coming Soon

Jason Barnard

Jacksonville Bases Branch Manager

About Jason

Coming Soon
Bryan Cooksey

Bryan Cooksey

Brand Ambassador

About Bryan

Bryan is a 6th generation Floridian and 2nd generation owner operator of McCall Service and has been in the pest industry for 31 years. Bryan graduated from USMA, West Point with a concentration in Nuclear Engineering. He then served in the Army as an Infantry Officer before returning to the family business in June 1988. Bryan is the past President of the Florida Pest Management Association and National Pest Management Association, Past President of Rotary Club of Downtown Jacksonville and Executive Board Member BSA North Florida Council. In 2020, Bryan celebrated his 36th anniversary with his High School Sweetheart, Teresa. Together they share 5 children, 7 grandchildren, and will celebrate the birth of their 8th grandchild in 2020. In his spare time, Bryan enjoys hiking, fishing, sporting clays, mountain biking, spin, road cycling and spending time with his friends and family.
John Cooksey

John Cooksey

Brand Ambassador

About John

John Cooksey is the Past President of the Rotary Club of Orange Park, FL, Past Chairman of the Board of Grace Episcopal Day School, Past President of the Mandarin Museum and Historical Society and past Chairman of the Black Creek District of the Boy Scouts of America. He served on the vestry of Grace Episcopal Church, including 3 years as its Treasurer. John has served many different roles in the Florida Pest Management Association including President in 2013 and is the current Treasurer of the Florida Pest Management Foundation. He is a Vice Chairman of The Arc Jacksonville and Board Advisor of The Jacksonville School for Autism. John serves on the board the National Pest Management Association and on the Board of Quality Pro, through the National Pest Management Association. He has been in the Pest Management industry for 26 years. John earned a BS degree in Chemical Science from Florida State University and a Masters Degree in Entomology from the University of Florida. In a prior career worked as an Analytical Chemist. He is also a graduate of the Wedgeworth Leadership Institute for Agriculture and Natural Resources at the University of Florida, focusing on Agriculture and Government relations in US and EU. John and his wife Leyda live in Jacksonville and have 3 children ages (19, 21 and 22).
Al Formella

Al Formella

Brand Ambassador

About Al

Al Formella is McCall’s VP of Operations and has been with the company since 1986. He is an Associate Certified Entomologist and a Certified Operator in the categories: General Household Pest & Rodent Control, Termite & Wood Destroying Organism, and Lawn & Ornamental Turf. He is also a graduate student of Dale Carnegie. Al has formerly held roles as Regional Director for the Florida Pest Management Associaton, Committee Chairperson for Copesan Development Committee (National Pest Management Association), and President of The Ocala Rotary Club. In his off time, Al enjoys fishing, kayaking, golf, college football, and spending time with his grandchildren.

2023 TEAMMATES OF THE YEAR

Congratulations to the 2023 Teammates of the Year!

Our Service Center Managers and Teammates selected a teammate from their team that they felt was truly extraordinary in 2023. Below you will be able to get a small glimpse into what makes them extraordinary and see why they were each Service Center’s chosen Teammate of the Year.

Amy Kirchner

Tampa Branch

How long has the teammate been with McCall?

Amy has been with McCall for over a year and is currently our Tampa Branch Office Manager.

How does this teammate represent McCall? What Core Value do they embody?

Amy embodies all Core Values, but she truly lives by McCall’s #9 Service Standard to the fullest – making a difference and leaving a positive impact on her team, customers, and community each day. She aims to make a difference and leaves a positive impact on our team, customers, and community through every interaction. Everyone looks forward to speaking to Amy and she makes herself readily available when needed. Her ability to create a welcoming space in the office does not go unnoticed and we’re grateful to have her on the Tampa team!

What’s a fun fact about this teammate?

She is family-driven, which carries over to the McCall Family.

“Amy is our most valuable asset when it comes to our day-to-day operations!” – Robert Aycock, Tampa Branch Manager

Lenny Tirado

Ocala Branch

How long has the teammate been with McCall?

Lenny has been with the McCall Family for five years, first in the lawn service department and later transitioning to the pest department, where he is now a Pest Service Professional.

How does this teammate represent McCall? What Core Value do they embody?

Lenny exemplifies McCall’s commitment by ensuring his teammates grasp procedures and complete tasks effectively. His dedication highlights the “OWN IT!” Core Value, where he takes responsibility, corrects discrepancies promptly, and emphasizes the importance of extreme ownership for team growth. The Ocala team are grateful for Lenny, a teammate who has twice proven his commitment, a team member for life!

What’s a fun fact about this teammate?

Lenny is a dad to five adorable children and is bilingual. He also has a talent for doing his own tattoos (with proper tools and equipment!).

“Lenny has a deep passion for pest control. He is currently the only certified pest control operator in our Branch! He will ask questions for clarification to make sure things are being done legally, morally, and ethically always.” – Benjamin Owens, Ocala Branch Manager

Kelly Godwin 

Customer Care

How long has the teammate been with McCall? 

Kelly joined the McCall family in the beginning of 2023, and she has recently taken on an Administrative Role on our Customer Care team.

How does this teammate represent McCall? What Core Value do they embody? 

Kelly lives out McCall’s Core Value Aspire to be Exceptional by going the extra mile each day. On day one, Kelly told the team that she wants to “learn and grow in every way.” She uses that mindset to encourage growth on our team and in our community.

What’s a fun fact about this teammate?

Kelly is a huge fan of ‘Wheel of Fortune’, and she hopes to be on the show someday!

“Kelly’s determination and effort that she has demonstrated during this short time with us is just the beginning of what she will accomplish in the upcoming years. It takes a great team member to make a difference, and she has displayed that with her amazing work ethic.”- Tammy Lovett, McCall Customer Care Director

Fred Reed

Jacksonville West Service Center

How long has the teammate been with McCall? 

Fred joined the McCall Family 2 years ago, and he has been a Pest Professional at Jacksonville West ever since.

How does this teammate represent McCall? What Core Value do they embody? 

Fred honors the ‘McCall Way’ by choosing to empower everyone he encounters. Fred embodies the Core Value of Aspire to be Exceptional by leaving a positive impression in every home he visits. His dedication to McCall has never wavered and he aims to make a difference with each interaction.

What’s a fun fact about this teammate?

Fred loves sweets!

“Fred is always taking initiative and going above and beyond for his customers and his team. Anytime we meet with his customers they always compliment not only the care of his service but the personal care he shows towards them. His work ethic is admirable, and it’s always a joy to see his work always done well and on time. I know his career will take him far.” – Sabrina Crowder, Jacksonville West Branch Manager

Eric Larsen

Jacksonville – Bases Service Center

How long has the teammate been with McCall?

Eric has been with McCall for over 2 years and currently works as a Pest Control Service Professional.

How does this teammate represent McCall? What Core Value do they embody?

Eric is a well-rounded teammate, encompassing the McCall Core Values into his daily life. Providing pest control to DOD sites can be overwhelming, but Eric truly takes on the McCall Way in everything he does and represents McCall in the best ways. We’re grateful for a teammate like Eric and for all he does.

What’s a fun fact about this teammate?

He’s a very dedicated family man!

“Eric is a very knowledgeable teammate and is always willing to go above and beyond for his customers and teammates.” – Jason Barnard, Jacksonville Bases Branch Manager

Caroline Berry  

Jacksonville East Service Center

How long has the teammate been with McCall?

Caroline currently works as a Wildlife Technician and joined the McCall Family in 2023.

How does this teammate represent McCall? What Core Value do they embody? 

Caroline came to McCall in 2023 with prior pest and wildlife experience, but her onboarding experience was promising since she clearly loved the field. She has shown true initiative in her daily work and has since absorbed the McCall Way, especially with her Customers First, Team Always attitude. She possesses excellent customer service skills and continuously creates a culture of ownership. Caroline has taken on (and dominated) one of the largest routes in Jacksonville East. She recently transitioned into her Wildlife Technician role and we’re happy to have her in that role and appreciate having her on the team.

What’s a fun fact about this teammate?

Caroline loves animals, which is why her role is perfect for her!

“She truly cares about customers being taken care of, is accountable by sending in requests, and makes time to support her team. She has become one of our best trainers for pest control!” – Melanie Brock, Jacksonville East Office Manager

Jorge Rivera

Gainesville Service Center

How long has the teammate been with McCall?

Jorge joined the McCall Family 4 years ago and has been a Pest Control Technician since beginning with us. He has over 20 years of experience in the pest control industry – he knows his stuff!

How does this teammate represent McCall? What Core Value do they embody? 

Our team wanted to recognize Jorge because of his ability to always do what is right. He will always put the customer and team first and is truly a model teammate. The Core Value that he exemplifies is Customer First. Team Always, because he exceeds our customers’ expectations with pride and professionalism.

What’s a fun fact about this teammate?

Jorge is a talented musician, able to play multiple instruments. He was also hired on his Branch Manager’s birthday, and it has been a gift and blessing to have him on the team!

“Set it and forget it – that’s Jorge! You can give him what he needs at the beginning of the month to set him up for success and by the end of the month he always exceeds our expectations. He even has time to ask his teammates if there’s anything they need help with. He’s an all-around great teammate!” – Kevin Smith, Gainesville Branch Manager

Amber Thomas

Amber Thomas

Inside Sales

How long has the teammate been with McCall?

Amber joined the McCall Family in 2019 and has since been promoted to Sales Support Coordinator, assisting the Inside and Outside Sales Professionals.

How does this teammate represent McCall? What Core Value do they embody? 

With her Customer First, Team Always attitude, Amber exemplifies what it means to be a McCall teammate. She continuously puts others first and does so with a smile on her face. You can count on her to show grace and understanding when assisting her team. Simply put, Amber makes McCall a better place!

What’s a fun fact about this teammate?

She loves Winnie the Pooh and has collected many Pooh-inspired items over the years, including designer handbags, clothing, and more! Her collection is ‘Pooh’ crazy!

“GO GREEN. Amber is an exceptional teammate who bleeds green through and through. No Matter what the day brings, Amber always maintains a great attitude and a big smile on her face.” – Kelly Moseley, Inside Sales Leader

Thomas Loiacono

Orlando Branch

How long has the teammate been with McCall?

Thomas has been in the pest industry for 3 years and joined the McCall Family in 2023 through an acquisition. He is currently working as a Residential Service Professional.

How does this teammate represent McCall? What Core Value do they embody? 

Thomas embodies both the Do What is Right and Aspire to be Exceptional core values. He shows up and is always willing to help others. Thomas is a huge asset to his team and McCall by effectively managing his route and being a true team player. We’re grateful to have him on the Orlando Team!

What’s a fun fact about this teammate?

He truly loves his job and sees a big future in the pest control industry for himself!

“Thomas has strong communication skills and is dedicated to his team. It’s nice to have someone who can manage their route efficiently and put customers first!” – Andrea Doyle, Orlando Office Manager

TEammate Celebration

The Latest in Exceptional Teammate News

In the spirit of community and service, our team was thrilled to share the success of our recent initiative with the Boys & Girls Club

At McCall, kindness is at our core. This year, we celebrated our second annual Teammate Acts of Kindness Day, where team members performed acts of

As teacher appreciation week unfolded at Norton elementary, the Gainesville branch embarked on a mission to add an extra sprinkle of joy to the festivities.

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