Step 1: Initial Talks

What We Do:

We’ll meet for lunch, coffee, or over the phone to talk about your company, goals for the future, and a little bit about how McCall operates. There’s no commitment at this stage. As you can expect, this stage goes pretty quick.

What You Need:

Have a ballpark idea of service territories, general customer numbers, and other information. We won’t ask for specifics at this point.

Moving Forward:

• Mutual Confidentiality Agreement (NDA)
• High Level Checklist of Detailed Information
• A non-binding offer (Letter of Intent, LOI)

Steps 2-4: Due Diligence, Asset Purchase, Finalizing Terms

What We Do:

In this phase, we’ll apply due diligence to determine whether or not the business acquisition makes sense on paper. This includes a deep look at your financials, service areas, current talent level, and assets. We’ll also look at areas of improvement and key risks.

We will also present terms for the transaction, including our agreed payment price for assets and/or stock. We will also finalize details, including your continued participation after the sale is complete.

What You’ll Need:

Once the NDA is in place, we’ll request a 12-item checklist that includes detailed financial data, employee headcounts, compensation details, fleet information, and breakdown of revenue by service category.

Moving Forward:

• Signed agreements, transaction documentation, and detailed terms
• Completion of the acquisition, payment, and transfer of shares and/or assets

Step 5: Post-Closing Activities

After the sales terms are complete, we prefer for owners and tenured managers to remain in an active role for at least 30 days after close, either in a consulting role or as active participants. Customers will receive a joint letter from you and McCall Service explaining the transition.

In cases of new territory expansion, your team will continue the day-to-day operations and exceptional service they’re already known for. If there is overlap in service routes or sales territories, your service reps may even be busier as we consolidate! During this stage, we will make final decisions about any branding and marketing changes. If your company is folded into the McCall Service brand, your fleet will also be rotated to our home office for replacement of truck decals.

During this process, we’ll also transition your team over to our existing benefits, payroll structure, and required training. In addition, we ensure your team is taken care of from day one: all members are “grandfathered” into the existing McCall structure. If a technician has served your customers for 20 years, they’re now a 20-year veteran of the McCall Service team—with all the benefits that includes!

Moving Forward:

• Your team completes transition to McCall Service
• Branding decisions finalized