About McCall Service
McCall Service | Family Owned, Operated & Argued Over | Est. 1928
We began as an ice company and evolved into the company we are today. McCall is an employee and client grown, Quality Pro Certified, environmental services company. We strive to improve the world where we live, work, and play by protecting people, the public health, food, and property from the diseases and dangers of pests.
At McCall, we have been family owned since 1928. Our values are simple: to treat our employees and our clients how we want to be treated—as family. McCall is committed to growing both organically and through acquisition so that the organization will double revenue every five years, while also transitioning to the third generation of family ownership and leadership. We want to be both a destination employer and to provide our clients with a superior client experience.
We deliver pest management solutions to commercial and residential customers throughout Florida, Southern and Eastern Georgia, the Low Country of South Carolina and (soon) beyond. We are experiencing year-upon-year of continued growth and innovation by solving our customers’ day-to-day pest and lawn related issues, as well as protecting their valued brands in their respective market areas.
We are expanding into new adjacent services and pursuing geographic growth opportunities, as well. As we continue to rapidly grow, we are always in need of good and capable folks to join our team. If you’re interested in joining us, reach out to us or any one of our employees!
McCall built its name on great customer service and a strong referral network from existing customers. We have on staff experienced highly trained service professionals and problem solvers who are recognized experts in their respective fields of service.
Our trademark slogan of “Call McCall…. We do It All!!!” has been heard and passed along throughout our service area for over 90 years! We are standing by 24/7 to answer your call or website inquiry to McCall today.
Meet The Team
J. Bryan Cooksey III
President / Chief Executive Officer
Bryan is a 6th generation Floridian and 2nd generation owner operator of McCall Service and has been in the pest industry for 31 years. Bryan graduated from USMA, West Point with a concentration in Nuclear Engineering. He then served in the Army as an Infantry Officer before returning to the family business in June 1988. Bryan is the past President of the Florida Pest Management Association and National Pest Management Association, Past President of Rotary Club of Downtown Jacksonville and Executive Board Member BSA North Florida Council. In 2020, Bryan celebrated his 36th anniversary with his High School Sweetheart, Teresa. Together they share 5 children, 7 grandchildren, and will celebrate the birth of their 8th grandchild in 2020. In his spare time, Bryan enjoys hiking, fishing, sporting clays, mountain biking, spin, road cycling and spending time with his friends and family.
David Cooksey
Chief Financial Officer
David graduated from the Air Force Academy in 1989 with a Bachelor of Science degree. He served across the middle east during Operations Desert Shield, Desert Storm and Iraqi Freedom. He received a MBA from the University of South Caroline in 1995 and retired from the Air Force Reserves as a Colonel in a Combat Search and Rescue Wing based in Patrick AFB in 2017. He has been with McCall for 25 years, beginning as a technician and working his way up to CFO. His wife works in St. Johns County as a teacher, and together they have raised 4 children. Their family has a Silver Lab named Otis and a Cocker Spaniel named Bubba. Outside of work, David enjoys hunting, fishing, boating and anything outdoors.
John Cooksey
Chief Operating Officer
John Cooksey is the Chief Operations Officer of McCall Service. He is the Past President of the Rotary Club of Orange Park, FL, Past Chairman of the Board of Grace Episcopal Day School, Past President of the Mandarin Museum and Historical Society and past Chairman of the Black Creek District of the Boy Scouts of America. He served on the vestry of Grace Episcopal Church, including 3 years as its Treasurer. John has served many different roles in the Florida Pest Management Association including President in 2013 and is the current Treasurer of the Florida Pest Management Foundation. He is a Vice Chairman of The Arc Jacksonville and Board Advisor of The Jacksonville School for Autism. John serves on the board the National Pest Management Association and on the Board of Quality Pro, through the National Pest Management Association. He has been in the Pest Management industry for 26 years. John earned a BS degree in Chemical Science from Florida State University and a Masters Degree in Entomology from the University of Florida. In a prior career worked as an Analytical Chemist. He is also a graduate of the Wedgeworth Leadership Institute for Agriculture and Natural Resources at the University of Florida, focusing on Agriculture and Government relations in US and EU. John and his wife Leyda live in Jacksonville and have 3 children ages (19, 21 and 22).
Jennings B. Cooksey IV
Executive Vice President | Strategy, Business Development & General Counsel
Jennings Cooksey is a “recovering attorney” and the first of the third generation of Cooksey members to join McCall after previously serving as an officer in the Army, working in the logistics industry, and practicing business law. At McCall, Jennings designs and implements strategies and processes for profitable business growth through effective strategic planning, improving gross margins, re-energizing culture, developing teams, stabilizing operations, rigorous capital allocation, business development, and operations management. Jennings also leads the corporate development and strategy team to source and close on acquisitions, strategic partnerships, and joint ventures. He serves as a Director and Corporate Secretary for McCall and its affiliated companies and provides counsel for the company and its Board on all legal matters. Jennings is married to the woman of his dreams and is the father of three boys. He also owns two dogs, a Rhodesian Ridgeback and a Golden Retriever, and is a bibliophile and an aspiring traveler.
Josh Cooksey
Tampa Bay Branch Manager | Acquisition Integration Team Lead
Josh grew up around the family business in Jacksonville, FL. He spent his high school summers laying sod and digging termite trenches for McCall. Upon finishing high school, Josh went to the US Military Academy at West Point, graduating in 2014. Josh commissioned as an Armor Officer and spent the following five years serving in a variety of organizations and roles within the US Army. Following this time of service, Josh attended business school at the University of Florida, graduating with an MBA, concentrated in finance. Josh joined the team at McCall in May 2020 and is excited to serve its customers throughout the southeastern US as McCall continues to grow.
Al Formella
Vice President of Operations
Al Formella is McCall’s VP of Operations and has been with the company since 1986. He is an Associate Certified Entomologist and a Certified Operator in the categories: General Household Pest & Rodent Control, Termite & Wood Destroying Organism, and Lawn & Ornamental Turf. He is also a graduate student of Dale Carnegie. Al has formerly held roles as Regional Director for the Florida Pest Management Associaton, Committee Chairperson for Copesan Development Committee (National Pest Management Association), and President of The Ocala Rotary Club. In his off time, Al enjoys fishing, kayaking, golf, college football, and spending time with his grandchildren.
Cindy Lee
Employee Services Director
Cindy Lee joined McCall in 2011 working in the call center, managing collections, termite renewals, and deposits. After a year and a half, she was quickly promoted to her current position as Employee Services Director. Her background prior to McCall was mainly in the construction industry as a cost accountant, project controller, and in Human Resources. Cindy was born and raised in Los Angeles, CA, and moved to Jacksonville in December of 2000. All of her immediate family resides in California including one daughter and first (and probably only granddaughter) who was born in 2019. Cindy’s hobbies consist of going to the gym and doing all kinds of crafts.
Dannielle Torres
Corporate Accounting Director
Dannielle Torres joined McCall in June of 2020 as the Corporate Accounting Director. Dannielle has been a Controller in several different industries. She has worked in Hospitality for the past 10 years and brings over 20 years of accounting experience. Dannielle is a native of Jacksonville, but has lived in Key West since 2015. She enjoys her work and is quoted as saying, “I was lucky to pick a profession that I love.”
Keith Davidson
IT Director
Keith Davidson is IT Director of McCall Service, Inc. For the past 16 years, the IT world at McCall has changed considerably under his leadership. Keith is a resident of Jacksonville, with his wife and 2 kids. He loves the big city atmosphere with a close to home feeling. When not at work, learning about new technologies that can help everyday life is a big passion of his.
Cory Goeltzenleuchter
Technical Training Director
Cory Goeltzenleuchter (Gil-son-lighter) grew up in the pest control industry and has been with McCall Service in Florida since 2013. He started as a Branch Manager of their Gainesville office and is now the Technical Training Director, overseeing all training, safety, and regulatory compliance. Cory graduated from the University of Florida with his Bachelor of Science degree in Entomology, specializing in Urban Pest Management under Dr. Phil Koehler. Cory is a member of the Cooperative Technical Consortium, the National Non-Soil Fumigation Committee, and the National Pest Management Association’s Technical Committee and WDO Committees. Cory is also certified by the National Pest Management Association in Food Plant Safety and Quality Pro and is a Certified AIB Food Defense Coordinator. He is a certified operator in four Southeastern states and has completed the OSHA 30 Hour General Industry Certification. Cory is engaged to his co-Gator Grad fiancé, Tristin. They graciously share their home with their three cats!
Kyle Carson
Sales Director
Kyle Carson is McCall’s Sales Director. He started in the Pest Control Industry in 2007 and joined McCall Service in 2012. He is happily married to a healthcare worker and is a father to three awesome sons. Kyle lives in Middleburg, FL, where he loves swimming, fishing, golfing, and the outdoors.
Kayla Carroll
Administrative Director
Kayla Carroll joined McCall in 2012 and she has worn many hats over the years, such as Customer Care Representative, Collections Administrator, Sales Administrator, Sales and Marking Coordinator, Customer Care Supervisor and Customer Care Manager. She has been our Administrative Director since July 2019. Kayla is originally from New Hampshire but now resides in Florida with her husband and daughter. She enjoys going to theme parks, anything and everything Disney, and crafting.
Ed Hogsten
Fleet Services Manager
Ed joined McCall in 2016, he took over for Rusty, a gentleman that had retired with McCall after 47 years! Prior to McCall, Ed was a shop foreman for 24 years. He has been a Master Certified ACE Mechanic for 30 years. Outside of work, Ed is an avid motorcyclist, salt water fisherman, hunter and enjoys playing music with his son. Ed has been married to his lovely wife for 25 years as of July 2020 and in his own words, Ed is “an all-around groovy guy”.
Bell Eberhardt
Corporate Administrator
Bell Eberhardt joined McCall in October of 2019 as the Corporate Administrator with 15 plus years of Pest Control Industry experience. Bell manages the day-to-day marketing and social media efforts as well as special projects, process improvement strategy, and event planning. She is also an Acquisition Specialist, overseeing the due diligence, closing, and integration processes of new partnering companies. Bell enjoys the beach life in St. Augustine, FL, with her awesome family (husband, son, daughter, toddler grandson, 3 step sons, and four “fur babies”).
Dee Hays
Operations Coordinator
Dee Hays has been with MSI since January 31, 2000. She started out as part time file clerk/receptionist with Al Formella as the Ocala Branch Manager. Over the years she had the opportunity to move up to different positions within the company: Ocala Branch administrator, Gainesville/Ocala Branch Administrator Supervisor, and Operations Coordinator. Dee says, “Each position has given me a broader view of how the company operates as a whole.”
Isaiah Ellison
Talent Recruitment & Retention |
Government Contracts Manager
Isaiah Ellison joined McCall in December of 2019 as the Senior Management Trainee. In addition to his role at McCall, he is also a husband, father of four (three boys and one girl), Army veteran, and PhD student. He and his family currently live in Orange Park, FL. When not studying, Isaiah enjoys playing sports, an occasional video game, and spending time with his kids by the pool.
Jerry Hall
Business Development
Jerry Hall joined the McCall team in January of 2015 to manage Government Contracting and Business Development. Jerry was born and raised in Jacksonville, FL. Whether it is the creeks of the Saint Johns River or being 50 miles off shore, the part he loves the most about the area is the water. He and his wife have lived on three different boats over the years bouncing around marinas between Jacksonville and Saint Augustine, finally settling down on land when his beautiful baby girl was born.
Roger Collins
North Regional Manager
Roger Collins has been in the Pest Control Industry for 26 years and has been a Branch Manger at McCall for 18 years. He started in the Tallahassee market and moved to Jacksonville in August of 2006. Roger is a Certified Operator in Florida and Georgia, an A.C.E. Entomologist, and a past Region 5 director for FPMA. He is married with 3 daughters and 6 grandchildren (5 grandsons and 1 granddaughter). His hobbies include fishing (saltwater and freshwater), beach time, and visiting his favorite vacation spot: the Florida Keys.
Lee Keller
South Regional Manager
Lee Keller started with McCall in 2015 as the Ocala Branch Manager. He was then promoted to Regional Manager of the Southern territory covering from Lake City to Key West with hopes of adding some Caribbean Islands soon. Lee has been in the Pest Control Industry since 1989 starting on the Lawn & Ornamental and plant and tropical nursery side in Tampa Bay. Lee holds and maintains state certifications in Lawn & Ornamental, Fumigation, General Household Pests and Rodents, Termite and other WDO’s, Public Health, Right of Way, Aquatics and a National Wildlife certification. He is a member of many industry organizations as well as service and fraternal organizations. Lee resides in Inverness, Florida with his spouse and two step children where he enjoys his passions; auto racing and music.
Nathan Devaney
Jacksonville General Manager
Nathan Devaney joined McCall Service in 2018 and is currently our Jacksonville Manager. Nathan has been in the Pest Control Industry since 2004. He is quoted as saying, “I moved 1,500 miles to work for McCall, and I’ve enjoyed every bit of it and look forward to years to come.” Nathan bought his first home in Green Cove Springs in 2019 and added a new puppy to the family in 2020!
Kevin Smith
Gainesville Branch Manager
Kevin Smith has been with McCall Service since 2016 as the Gainesville Branch Manager. He has been in the industry for over 28 years and is a Certified Pest Control Operator in all categories. He has five children: two girls and three boys. Kevin lives in Gainesville where his hobbies include fossil/shark tooth hunting, cooking, landscaping, and enjoying outings with family.
Jason Provo
Ocala Branch Manager
Jason Provo has been at McCall Service since late 2017, starting as a Service Manager and quickly promoting to Branch Manager. Along with over 21 years of Pest Control Industry experience, he is also certified in Lawn, GHP, Termite, Fumigation and National Wildlife Traping. Jason lives in Ocala where he enjoys spending time with his three kids and riding his motorcycle.
Hector Morales
Tallahassee Branch Manager
Hector joined the McCall Team in 2016 as a Pest Management Technician. He was promoted to the Tallahassee Branch Manager in 2021. Hector is originally from Texas but currently lives in Florida with his 6 kids
Aleena Moorehead
Customer Care Manager
Aleena Morehead joined McCall in 2013. After 4 years working in accounts receivable, she was promoted into a leadership role within the call center. She is currently the Call Center Manager overseeing a team that provides exceptional service to our customers throughout Florida, Georgia, the Low Country of South Carolina, and soon beyond. Aleena is a Florida native currently living in Jacksonville where she enjoys time with her beautiful son and fiancé.
Don Griffin
Albany Branch Manager
Don Griffin has been involved in the Pest Control Industry since 1998. He joined McCall service in 2009, working his way up from Service Technician to Branch Manager. Don recently moved to Albany, GA to manage the operations in McCall’s west Georgia branch. He currently holds pest control certifications in Florida, Georgia, and Alabama. Don is a problem solver, which is why he says he loves this job; there’s always someone that has a pest problem that needs to be solved.
Wayne Kennedy
Savannah Branch Manager
Wayne has been with McCall since 2017. He has been in the industry for 10 years. Wayne was born in Statesboro, GA and he currently resides there with his blended family. Between Wayne and his wife, they have 8 kids! In his free time, Wayne enjoys college football. There is only one team in his heart – The GA Southern Eagles!
Joshua Duckett
Tampa Branch Manager
Josh joined McCall in February of 2019 as the New Port Richey Service Manager, with 13 years of previous Pest Management Industry experience. He is state certified in L&O, GHP, and Fumigation. Josh has 5 children and lives in Lecanto, Florida. In his free time, Josh enjoys camping, fishing, the airboat, 4 wheelers, mud trucks, and almost anything outdoors and with an engine.
Our Local And National Affiliations
At McCall Service, we are a Florida pest control company affiliated with the trusted national and local organizations below:
- Terrier Technologies
- Florida Medical Entomology Laboratory
- Florida Pest Management Association
- Florida Turfgrass Association
- Jacksonville Regional Chamber of Commerce
- National Pest Management Association
- Sentricon®
- The Greater Tampa Chamber of Commerce
- United Way of Northeast Florida
Schedule Your Inspection Today
Our dedicated service team is ready to help you with your pest, lawn, or wildlife control issues. To learn more about bundling your services or to schedule an appointment for an inspection, contact us today.contact us today.