About McCall Service
McCall Service | Family Operated | Est. 1928
McCall is an employee & client grown, Quality Pro Certified, residential and commercial services company. We have been family operated since 1928 when we started as an ice and coal delivery company, and through many successes and failures evolved into the company we are today.
Our values are simple: treat our employees and our clients how we want to be treated: as family. We strive to improve the world where we live, work, and play by protecting people, the public health, food, and property from the diseases and dangers of pests.
We deliver pest management solutions to commercial and residential customers throughout the southeastern US. We are experiencing year-upon-year of continued growth and innovation by solving our customers’ day-to-day pest and lawn related issues, as well as protecting their valued brands in their respective market areas.
We are expanding into new adjacent services and pursuing geographic growth opportunities, as well. As we continue to rapidly grow, we are always in need of good and capable folks to join our team. If you’re interested in joining us, reach out to us or any one of our employees!
McCall built its name on great customer service and a strong referral network from existing customers. We have on staff experienced highly trained service professionals and problem solvers who are recognized experts in their respective fields of service.
Our trademark slogan of “Call McCall…. We do It All!!!” has been heard and passed along throughout our service area for over 90 years! We are standing by 24/7 to answer your call or website inquiry to McCall today.
McCall partners with Northwest Exterminating as part of the Rollins Family of Brands, allowing us to deliver exceptional service to customers throughout the southeastern United States and around the world.
Meet Our Team
VP & Brand Leader
Josh grew up around the family business in Jacksonville, FL. He spent his high school summers laying sod and digging termite trenches for McCall. Upon finishing high school, Josh went to the US Military Academy at West Point where he studied Systems Engineering, graduating in 2014. Josh commissioned as an Armor Officer and spent the following five years serving in a variety of organizations and roles within the US Army. Following this time of service, Josh attended business school at the University of Florida, graduating with an MBA, concentrated in finance. After serving in multiple roles throughout the business, Josh moved into his role as General Manager of McCall. In his spare time Josh enjoys spending time with loved ones and enjoying the outdoors hiking, fishing, cycling, and the occasional hunt.
Director of Technical Services & Operations Support
Cory Goeltzenleuchter (Gil-son-lighter) grew up in the pest control industry and has been with McCall Service in Florida since 2013. He started as a Branch Manager of their Gainesville office and is now the Technical Training Director, overseeing all training, safety, and regulatory compliance. Cory graduated from the University of Florida with his Bachelor of Science degree in Entomology, specializing in Urban Pest Management under Dr. Phil Koehler. He is a Public Health Entomologist Certificate Holder through the ESA. Cory is on the Urban Pest Management Technical Committee (Board Member), the National Non-Soil Fumigation Committee, and the National Pest Management Association’s Technical Committee and WDO Committees. Cory is also certified by the National Pest Management Association in Food Plant Safety and Quality Pro and is a Certified AIB Food Defense Coordinator. He is a certified operator in four Southeastern states and has completed the OSHA 30 Hour General Industry Certification. Cory is engaged to his co-Gator Grad fiancé, Tristin. They graciously share their home with their three cats!
Director of Operations
Roger Collins has been in the Pest Control Industry for 26 years and has been a Branch Manger at McCall for 18 years. He started in the Tallahassee market and moved to Jacksonville in August of 2006. Roger is a Certified Operator in Florida and Georgia, an A.C.E. Entomologist, and a past Region 5 director for FPMA. He is married with 3 daughters and 6 grandchildren (5 grandsons and 1 granddaughter). His hobbies include fishing (saltwater and freshwater), beach time, and visiting his favorite vacation spot: the Florida Keys.
Director of Internal Services
Keith Davidson is IT Director of McCall Service, Inc. For the past 16 years, the IT world at McCall has changed considerably under his leadership. Keith is a resident of Jacksonville, with his wife and 2 kids. He loves the big city atmosphere with a close to home feeling. When not at work, learning about new technologies that can help everyday life is a big passion of his.
Regional Manager, Specialty Services
Dustin Laursen is the Regional Manager of Specialty Services for McCall Service. Prior to joining the pest control industry, he worked in commercial construction with a primary focus on large-scale commercial greenhouses. Dustin moved to Tampa in 2014 and joined a wildlife removal company before being promoted to district manager of their Houston branch. Dustin joined McCall Service in late 2020 as a branch manager in Tampa to create/grow a new wildlife branch, before being promoted to his current position, overseeing the entire wildlife division for McCall. Dustin is a certified aerial lift operator and has completed his 20-hour fall protection certificate and OSHA 10.
Tammy Lovett first came to McCall in 1993 working in accounts receivable until 1999. From there she went on to work for another pest control company for the next 22 years. Tammy rejoined McCall in June 2021 as the Administrative Director. With over 28 years of Pest Industry experience, she enjoys training others and learning new things. In her free time, Tammy loves to read, being outdoors as much as possible, and spending time with her family, friends, and her dog & cat fur babies.
Ocala Branch Manager
Lee Keller started with McCall in 2015 as the Ocala Branch Manager. He was then promoted to Regional Manager of the Southern territory covering from Lake City to Key West with hopes of adding some Caribbean Islands soon. Lee has been in the Pest Control Industry since 1989 starting on the Lawn & Ornamental and plant and tropical nursery side in Tampa Bay. Lee holds and maintains state certifications in Lawn & Ornamental, Fumigation, General Household Pests and Rodents, Termite and other WDO’s, Public Health, Right of Way, Aquatics and a National Wildlife certification. He is a member of many industry organizations as well as service and fraternal organizations. Lee resides in Inverness, Florida with his spouse and two step children where he enjoys his passions; auto racing and music.
Dee Hays has been with MSI since January 31, 2000. She started out as part time file clerk/receptionist with Al Formella as the Ocala Branch Manager. Over the years she had the opportunity to move up to different positions within the company: Ocala Branch administrator, Gainesville/Ocala Branch Administrator Supervisor, and Operations Coordinator. Dee says, “Each position has given me a broader view of how the company operates as a whole.”
Jerry Hall joined the McCall team in January of 2015 to manage Government Contracting and Business Development. Jerry was born and raised in Jacksonville, FL. Whether it is the creeks of the Saint Johns River or being 50 miles off shore, the part he loves the most about the area is the water. He and his wife have lived on three different boats over the years bouncing around marinas between Jacksonville and Saint Augustine, finally settling down on land when his beautiful baby girl was born.
Tallahassee Branch Manager
Don Griffin has been involved in the Pest Control Industry since 1998. He joined McCall service in 2009, working his way up from Service Technician to Branch Manager. He currently holds pest control certifications in Florida, Georgia, and Alabama. Don is a problem solver, which is why he says he loves this job; there’s always someone that has a pest problem that needs to be solved.
Jacksonville, East Branch Manager
Nate joined McCall Service in 2018 and is currently our Jacksonville Manager. Nathan has been in the industry since 2004. He is quoted as saying, “I moved 1,500 miles to work for McCall, and I’ve enjoyed every bit of it and look forward to years to come.” Nate bought his first home in Green Cove Springs in 2019 and added a new puppy to the family in 2020!
Gainesville Branch Manager
Kevin Smith has been with McCall Service since 2016 as the Gainesville Branch Manager. He has been in the industry for over 28 years and is a Certified Pest Control Operator in all categories. He has five children: two girls and three boys. Kevin lives in Gainesville where his hobbies include fossil/shark tooth hunting, cooking, landscaping, and enjoying outings with family.
Bryan is a 6th generation Floridian and 2nd generation owner operator of McCall Service and has been in the pest industry for 31 years. Bryan graduated from USMA, West Point with a concentration in Nuclear Engineering. He then served in the Army as an Infantry Officer before returning to the family business in June 1988. Bryan is the past President of the Florida Pest Management Association and National Pest Management Association, Past President of Rotary Club of Downtown Jacksonville and Executive Board Member BSA North Florida Council. In 2020, Bryan celebrated his 36th anniversary with his High School Sweetheart, Teresa. Together they share 5 children, 7 grandchildren, and will celebrate the birth of their 8th grandchild in 2020. In his spare time, Bryan enjoys hiking, fishing, sporting clays, mountain biking, spin, road cycling and spending time with his friends and family.
John Cooksey is the Past President of the Rotary Club of Orange Park, FL, Past Chairman of the Board of Grace Episcopal Day School, Past President of the Mandarin Museum and Historical Society and past Chairman of the Black Creek District of the Boy Scouts of America. He served on the vestry of Grace Episcopal Church, including 3 years as its Treasurer. John has served many different roles in the Florida Pest Management Association including President in 2013 and is the current Treasurer of the Florida Pest Management Foundation. He is a Vice Chairman of The Arc Jacksonville and Board Advisor of The Jacksonville School for Autism. John serves on the board the National Pest Management Association and on the Board of Quality Pro, through the National Pest Management Association. He has been in the Pest Management industry for 26 years. John earned a BS degree in Chemical Science from Florida State University and a Masters Degree in Entomology from the University of Florida. In a prior career worked as an Analytical Chemist. He is also a graduate of the Wedgeworth Leadership Institute for Agriculture and Natural Resources at the University of Florida, focusing on Agriculture and Government relations in US and EU. John and his wife Leyda live in Jacksonville and have 3 children ages (19, 21 and 22).
Al Formella is McCall’s VP of Operations and has been with the company since 1986. He is an Associate Certified Entomologist and a Certified Operator in the categories: General Household Pest & Rodent Control, Termite & Wood Destroying Organism, and Lawn & Ornamental Turf. He is also a graduate student of Dale Carnegie. Al has formerly held roles as Regional Director for the Florida Pest Management Associaton, Committee Chairperson for Copesan Development Committee (National Pest Management Association), and President of The Ocala Rotary Club. In his off time, Al enjoys fishing, kayaking, golf, college football, and spending time with his grandchildren.
Our Local And National Affiliations
At McCall Service, we are a Florida pest control company affiliated with the trusted national and local organizations below:
About McCall Service
If you live in Florida, you may have encountered drywood termites, which can infest your home and damage your wood structures. Unlike subterranean termites, drywood
– CUSTOMER TESTIMONIALS –
As a new Florida Resident coming from N.Y., had very little knowledge of maintaining a lawn properly. On my first Appt, with Robert A of McCalls, he explained in detail the problems my lawn was having and what he thought would need to be done to resolve them & restore my lawn to where it should be.
My lawn has not look this good in years. Mr Castaneda has been very knowledgeable about my lawn. All the weeds have disappeared and it looks green again. Would highly recommend his service at any location! Thank you for the outstanding job.
I can't say enough about McCall's. The best in the business! Harley and the other 2 gentleman (sorry I forgot your names) were phenomenal! Even my dog loves them!
I wanted to send a personal email to thank you for Chris's great customer service and the knowledge given on controlling our pest control problem. I feel better in regards to choosing your company and having support who works that ensures the main issue is resolved
Anthony’s service was AWESOME. I thought I paid for one service and ended up getting a follow up service that I had no idea about but was very grateful. I will be recommending McCall to all of our Investor buddies, we have rental properties. Thanks you Anthony for your follow up, professionalism, and great value but most importantly, your service.
Morgan went out of his way to address an issue. Bugs should be terrified when he is around.
Service was thorough and friendly! Khalil did a fantastic job and I am very confident that the job was done right. Very glad I went with this company for regular pest control. Thank you!
Our service tech, Michael Guthrie, was awesome. He was on time, polite, inspected thoroughly, and treated the house exactly like my husband was explained it would be. We haven't seen an ant since. My only wish is that we called McCall sooner!
Gary was professional. He explained everything he did. He did a thorough inspection and then treated. He was courteous and an absolute pleasure. I strongly recommend this company and Gary for all your pest control needs!